As we start winding down 2011, it’s time to start thinking about plans for the year to come. For most of us this includes things like financial planning & budgeting, updating our business plan, updating our marketing plan, and perhaps some year-end tax planning too. But have you thought about your 2012 technology plan?

Not to worry, your Computer Troubleshooter has. That’s our job, researching and learning new technologies that can help our clients improve their operations and even save money in the new year. In 2011 for example we saw:

The rapid rise of web-based email and collaboration solutions.
A new generation of malware threats, especially targeting social media (Facebook & Twitter), online banking, and rogue defense software.
New smartphones from Apple, RIM, Android, and more.
The huge jump in tablets being used.

What will 2012 bring? We’re seeing a rise in “business enhancement” technologies, like VoIP phone systems and electronic document management systems. In many areas we see small businesses and even home users adopting more “cloud computing” (web based) services rather than relying on local servers, and increasingly we’re being asked for advice on promoting our small business clients on the web. All these are areas Computer Troubleshooters is investigating and developing.

As always, we thank you for your business in 2011, and we look forward to serving you in the years to come.